Health Guarantee

We are committed to connecting families and individuals with breeders that are loving, attentive and compassionate. Every puppy is at the heart of our beliefs and mission of placing healthy puppies into loving homes. The health of your puppy is a big deal. It is as important to you as it is to us! While we would love to guarantee your puppy will be happy and healthy for as long as you both shall live, a number of factors not always within our control contribute to the overall health of your new family member. In addition to your love and companionship, feeding a balanced and nutritious diet, exercise and regular vet visits are measures you should take as a responsible pet owner to keep your puppy healthy.

Even though we can’t ensure your puppy will never have a health problem, we promise we have done everything possible to make sure your new puppy is healthy when he or she is welcomed into your home! This is because we work with a network of honest and reputable breeders where puppies are raised with love and compassion. Our breeders are pre-screened and hand-picked to ensure their puppies are raised with tender loving care, socialization, exercise, comfort and affection, and proper veterinarian care. In order to meet our strict standards, every puppy has undergone an extensive veterinary health check and each breeder has followed our vaccination and de-worming protocols in an effort to ensure the puppy departs the breeder healthy and happy.

With that in mind, we came to the following conclusions:

While we cannot guarantee that your dog remains healthy forever, we can however guarantee that we select your puppy with the utmost care. They come from a healthy and genetically sound background, and have a breeder that is dedicated to their health, happiness and welfare above all. This is our promise to you!

More than anything else, it is the Casterway Puppies brand, and it is our 20+ years experience of striving for perfection in our puppies, and the honesty and sincerity in our service that insure your puppy’s health and your peace of mind.

We believe that introducing a daring guarantee with no time limits is the best choice for our customers. And for us, having such a guarantee reminds us that we have long term and huge responsibility to our customers, and ensures that we never lessen our care and always strive for the best.